The Three Time Tiers
Every rate depends on when you call
The tier that applies is determined by the time your job starts.
08:00 – 18:00
Sat · Sun · Bank Hols 08:00–20:00
Christmas & Easter (all day)
Complete Rate Matrix
Every rate, published
Rates apply per hour. Emergency call-outs carry a one-hour minimum. Parts & materials charged separately at cost.
Domestic
Commercial
How billing works
Straightforward, fair, no surprises
One-hour minimum (emergencies)
All emergency call-outs are charged for a minimum of one hour. This covers travel, immediate assessment, and the disruption of an urgent response at any hour.
30-minute blocks after the first hour
Time beyond the first hour is charged in 30-minute increments — not rounded up to the nearest full hour. So two hours ten minutes is billed as two hours thirty minutes.
Parts at cost price
Materials and parts are charged at supplier cost price. No inflated mark-ups. Where materials are purchased from a local merchant, the receipt is available on request.
VAT not applicable
Thanet Electrical operates below the VAT registration threshold. The rates shown are the total you pay — there is no VAT to add.
Loyalty discounts at discretion
Repeat customers, referrals, and long-standing relationships are regularly rewarded with a personal discount at the end of the job. The rates above are the published maximum — not the minimum.
No travel charge within Thanet
Call-outs within the Isle of Thanet carry no additional travel or mileage charge. Work outside Thanet may carry a travel allowance — confirmed upfront before accepting.
How the rates stack up
Transparent comparison. Cheap yet fully qualified.
Market data based on published rates for the South East England region, June 2026. Your mileage may vary.
Rates FAQ
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